Because of the nature of our products, we are not able to resell any item once it leaves our shelves and we do not accept returns. By placing your order the product requested was made unavailable to other customers, and for those reasons once your order is placed we are unable to grant any cancellations or refunds, regardless if the order has shipped. We may offer you a store credit in lieu of a refund if the order is not custom made to your request, however, this is entirely at our discretion. We have this policy to maintain the integrity of our prices.
Orders are processed Monday-Friday and any orders placed on the weekend or holiday will process the next business day. Shipping charges are based on a flat rate of $7. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you only as an estimate.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Shekinah Glory Novelties (Shondo's Shea Butter) Copyright © 2016, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.